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Dialog Work Values
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Daily Duties at Dialog:
• Lead and oversee all functions within the KC geared toward customer programs and project development. • Ensure the operation of an efficient customer service organization that consistently achieves high levels of customer satisfaction, service and retention. • Manage up to 8 staff with diverse roles (content/product/subject specialties) for performance and development, balancing team duties and ensuring availability for project assignments • Delegate projects to global Knowledge Center staff, utilizing diverse skill sets, in cooperation with other Knowledge Center managers; monitor progress to ensure projects are completed successfully and on time • Market programs to sales, define priorities for revenue development, target at-risk accounts and develop customer and sales communications. Lead and oversee activities related to customer problem resolution. • Solely responsible for the rebranding, program conception, implementation, marketing and expansion of a global Research Services program, to market Dialog’s in-house expertise and increase its revenue.
What they like about Dialog:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Tags
Learning, training, leading, instructional design, curriculum, manage, direct, communications, interpersonal, skills, liaise, network
Skills
Information about Dialog
Company Rank: Not Available
Average length of employment : 17 years
Average salary of employees: $95,000
These are some of the questions we asked our climbers about their experiences with Dialog:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
