Ikon Office Solutions Work Values

Daily Duties at Ikon Office Solutions:

• Served as company representative to resolve issues for customer and account team contracts • Provided quality assurance to orders submitted as completed by the OC team • Documented errors for each OC to be used as a training/performance improvement tool • Provided data support to PAR team for publishing Audit statistics • Counseled associates on errors made and opportunities for process or skill improvement • Assisted associates and senior associates with complex orders • Liaison for IFS on customer resolution issues • Established & maintained excellent working rapport with internal and external customers • End-to-End contract administrator for external customers and internal account management teams

What they like about Ikon Office Solutions:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Coordinator, Account Management, Order Management, Customer Service

Skills

These are some of the questions we asked our climbers about their experiences with Ikon Office Solutions: