Steelcase Work Values

Daily Duties at Steelcase:

• Designed, implemented, and maintained the entire voice network including Avaya G3r PBX system, voice mail, pagers, cell phones, Ascendent Mobile extension, CMS reporting for call centers, and capital projects • Performed detailed analysis and monitored all telecommunication functions to persistently improve performance and reduce cost by 30% • Leader of team that initiated new wireless voice application • Construction of cell site and installation of infrastructure in 12 buildings to enhance cellular signal and use of Ascendant Mobile extension as a wireless solution • Facility project manager for upgrades (complete wiring of new building, furniture, and equipment installation) including relocation of several hundred employees • Supervised and motivated a team of 8 technicians/contractors in achieving telecommunication and business goals • Performed detailed analysis, reviewed over all cost and reduced cellular rate plans for end users when appropriate • Consult with department managers to provide new technology to help the end user work more efficiently • Member of team that coordinated new effort with cellular providers for online ordering system • Developed procedure and trained day to day staff of 6 on order and customer service process • Managed the Nextel cellular phone program for 1800 users • Developed service and repair process for Nextel cellular phone program • Managed the pager program for over 2500 end users • Headed up team to produce RFP for new pager vendor • Developed relationships with pager vendors to review over all use and reduce cost by 50% • Managed and coordinated effort to change out 2500 old pagers and numbers to new pager provider • Managed team of 3 employees and outside vendors to replace all old video equipment in facilities throughout the US • Coordinated with company’s IT, Engineering, Provisioning, Order Entry and Billing organizations for successful development of strategic IT plans • Communicated effectively with senior executives and staff to develop and implement strategic IT plans and budgets • Trained company employees on the latest telecommunication equipment and features

What they like about Steelcase:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Avaya, Telephony, PBX, Telecom

Skills

These are some of the questions we asked our climbers about their experiences with Steelcase: