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American Express Business Travel Work Values

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Daily Duties at American Express Business Travel:

Provide timely and accurate business travel services including but not limited to air/rail transportation, hotels, car and limousine reservations for domestications and international travel. Identify efficient routes, lowest available fares, exchanges rates for domestic and international travel with the knowledge of geography and cost effective routes. Proven ability to work queues that require split ticketing, ticket exchanges and invoicing. Proficient in fare calculations, exchanges/refunds & understanding fare rules. Increase productivity and client satisfaction by providing new staff with the necessary tools. Possess excellent problem solving skills and the ability to use the Internet effectively to service our clients. Coach and motivate associates to meet or exceed department goals by providing continuous feedback and quality tips. Identify key quality gaps in productivity, find solutions and drive results. Communicate effectively with clients and vendors to promote products. Recognition from clients for the proven ability to organize and prioritize issues. Evaluate and develop new staff via one on one sessions and written communications. Provide service to all accounts to accommodate business needs. Achieved status as dedicated agent for Morgan Stanley account in 2005. Employee of the Month in September 2005. Team Captain February and May 2006. A team player, a problem solver & I have the ability to work well under pressure in a fast paced, ever changing environment. Demonstrate excellence by reducing costs to the company via waivers and favors.


What they like about American Express Business Travel:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.


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Information about American Express Business Travel


Company Rank: Not Available

Average length of employment : 5 years

Average salary of employees: $40,000

These are some of the questions we asked our climbers about their experiences with American Express Business Travel:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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