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American Express Business Travel Work Values
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Daily Duties at American Express Business Travel:
Provide timely and accurate business travel services including but not limited to air/rail transportation, hotels, car and limousine reservations for domestications and international travel. Identify efficient routes, lowest available fares, exchanges rates for domestic and international travel with the knowledge of geography and cost effective routes. Proven ability to work queues that require split ticketing, ticket exchanges and invoicing. Proficient in fare calculations, exchanges/refunds & understanding fare rules. Increase productivity and client satisfaction by providing new staff with the necessary tools. Possess excellent problem solving skills and the ability to use the Internet effectively to service our clients. Coach and motivate associates to meet or exceed department goals by providing continuous feedback and quality tips. Identify key quality gaps in productivity, find solutions and drive results. Communicate effectively with clients and vendors to promote products. Recognition from clients for the proven ability to organize and prioritize issues. Evaluate and develop new staff via one on one sessions and written communications. Provide service to all accounts to accommodate business needs. Achieved status as dedicated agent for Morgan Stanley account in 2005. Employee of the Month in September 2005. Team Captain February and May 2006. A team player, a problem solver & I have the ability to work well under pressure in a fast paced, ever changing environment. Demonstrate excellence by reducing costs to the company via waivers and favors.
What they like about American Express Business Travel:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
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Information about American Express Business Travel
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $40,000
These are some of the questions we asked our climbers about their experiences with American Express Business Travel:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
