Metlife Work Values

Daily Duties at Metlife:

•Collaborated in a specialized call group(Handle inbound/outbound calls) regarding inquiries on MetLife GA products, commissions structure, and processing procedures • Review and Input new applications in the system. Assist with forms acquisition and completion. • Responsible for the end-to end process of commission inquiries from the receipt to resolution • Execute call group functions; attend phone calls from Met/NEF/ GAF and WSS Agents • Provide agent commission rates for commission calculation and record in spreadsheets • Strong use of customer service skills • Collaborate with revenue team and record checks into spreadsheets (Account Receivable) • Reconcile checks with the statements and resolved discrepancies. • Retrieve e-statements of different carriers from the website • Interact closely with New Business associates. Prepared all policies receipts, amendments and illustrations for imaging • Create electronic version of product codes for entire comp unit • Maintained knowledge of all Met Products. Exceeded the speed and quality goals for each task function

What they like about Metlife:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Service Support, Customer Service, Adminstrative

Skills

These are some of the questions we asked our climbers about their experiences with Metlife: