Seagate Technology Work Values

Daily Duties at Seagate Technology:

Senior IT Manager – Global Security Operations Formulate and execute strategic technology plans to optimize security designs, programs, projects, and operations in EU, Asia and elsewhere. Create, update, and administer $4M budget. Define support requirements and team roles. Approve hardware and software purchases. Direct 9 in-house, remotely located, and contracted operations and design engineers. Manage team supporting 12 Internet points of presence (PoPs), 94 firewalls, 92 business partner sites, 10 SSL VPN gateways, internal and external DNS, remote access authentication, URL filtering, and Internet caching. Major Contributions: • Transformed Global Security Operations team from dysfunctional group into high-performance and customer-focused entity through strategic direction, empowerment, and inter-group dialog. • Increased business partners from 6 to 92 worldwide, and grew PoPs from 2 to 12. • Overcame critical lack of capital and resources, maintaining robust operations, renegotiating support contracts, and prioritizing most vital projects. • Saved ~$615K in support costs, license renewals, and hardware and software purchasing expenses, expertly negotiating vendor contracts. Enhancements: • Strengthened IT coordination and cooperation, creating direct lines of communication between Global Security Operations, Network, Data Center Operations, and Help Desk teams. • Cut operational response time, cross-training team in all support areas, creating and posting new process on easily accessible wiki, and authoring Help Desk knowledge base documents. • Elevated firewall, SSL, URL Filtering, DNS, and RSA rate consistently for maintenance and support contracts, forging collaborative working relationships with vendors and VARs. Key Projects: • Led acquisition team integrating Maxtor networks, VPN tunnels, firewalls, and business partners. • Served as business manager on implementation and monitoring of business critical Intrusion Prevention System (IPS) at all 12 PoPs, WAN links, and DMZs. • Orchestrated business critical replacement of 116 internal and external DNS servers running BIND, DHCP, and AD with all-in-one appliance as business manager. Highlights: • Boosted morale and unified multinational cross-functional IT teams, developing and presenting lauded motivational global communication presentations throughout US and Asia. • Achieved 0 significant downtime and 0 service interruptions for +88 months, revamping network.

What they like about Seagate Technology:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Director, Security, Manager, Director IT, Security Operations

Skills

Project/Program Management, Strategic Planning, Design Organizational Process, Design for Six Sigma (DFSS), Performance Reporting and Analytics, Profit and Loss (P&L) Responsibility, Microsoft Office , Operational Excellence, Presentation Skills, Business Writing Skills, Business Analysis, Sales Force Automation, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Seagate Technology: