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Fidelity Investments Work Values
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Daily Duties at Fidelity Investments:
• Provide support to the IBM Compensation/Performance Management Department Solely responsible for the user acceptance testing for the Performance Bonus Cycle. • Provide support and effectively communicate with IBM line managers and HR staff members on compensation issues. • Handle a high volume of phone calls, e-mails (Lotus), and Database Compensation ID in management of case work received from the Customer Service Department. • Train customer service employees on ways to continuously improve their compensation knowledge and ability to provide high-quality service • Prepare all communications to the internal team members within the Department, external parties, and Customer Service Representatives on handling their open items and ways to eliminate inquiries from escalating into potential cases. • Provide hands-on software training to HR partners and IBM managers consisting of approximately 1800 participants bi-annually. • Use Netscape software in planning employee bonuses and salary increases. Conduct statistical analysis of compensation data, provide research and analysis of compensation programs, monitor competitive trends in base pay, merit, incentive, and bonus compensation strategies, and recommend improvements in compensation plans and programs. PAYROLL SPECIALIST • Provided solutions to Bank of America employees throughout the United States concerning vacation accrual and payroll questions. • Used Eworkplace, HRMS and BWS software in processing payroll deductions, issuing checks to employees, and entering changes to personal information, salary, and termination requests. • Trained new hires on transactional procedures. • Respond to daily inquiries from managers and employees regarding payroll issues.
What they like about Fidelity Investments:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Skills
Information about Fidelity Investments
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Fidelity Investments:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
