T Netix Work Values

Daily Duties at T Netix:

Was responsible for assisting Regional Managers with their accounts and any problems they may have encountered. Liaison with partners and internal staff to provide outstanding service. Frequently hosted meetings, conference calls and training sessions with customers and partners. Hands on knowledge of all three platforms and ancillary products. Went on service calls as needed. Most recently completed the PA DOC upgrades project and led the end user training forum on the field side. Currently leading the MA DOC upgrade project. Project management (upgrades, user training, new installs, etc.).Customer service and retention. Dispatching of all TSC"s. In depth account review and clean up per request of VP or director. Organized and participated in customer training sessions such as PA DOC.

What they like about T Netix:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Customer Service, Management, Telecommunications, Project Management, Administrative, MS Office, Excel, Budget

Skills

These are some of the questions we asked our climbers about their experiences with T Netix: