Echo Star Work Values

Daily Duties at Echo Star:

Status data for the technical team, i.e.: building, updating and maintaining the grid to track the technical team who installs the satellite system in the customer’s home, calling customer’s to provide estimate time of arrival, pre-calls, rescheduling appointments or informing the customer when the technician will be delayed, supplying or mapping the technician directions to customer home, and maintaining the grid in a timely matter. Maintain constant contact with the technical team especially when the tech is out of radio range by calling the customer or notifying the Field Service Manager. Each tech, depending on tech level, has a minimum/maximum daily point system level that must be obtained due to compliance. My responsibility was to assure tech achieved that daily goal by pulling in work when the technician’s work order falls off the grid because the customer is not home, work order is cancelled or rescheduled, or due to circumstance beyond the technician’s control.

What they like about Echo Star:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Skills

These are some of the questions we asked our climbers about their experiences with Echo Star: