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Directv Work Values
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Daily Duties at Directv:
Answered large volume of calls in a call center environment, took payments and updated customer database. Gave technical advice w/directv systems to meet customers needs. Dealt effectively with very difficult and emotional people and issues. Escalating calls as needed. Encouraged add on sales and increased monthly totals. Schedule service calls and performed Problem solving and customer appeasement. High use of Internet/intranet. Excellent data entry and computer skills. Coach for newer representatives, team lead.
What they like about Directv:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Skills
Information about Directv
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $20,000
These are some of the questions we asked our climbers about their experiences with Directv:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
