Siemens Business Services Work Values

Daily Duties at Siemens Business Services :

Senior Customer Engineer (Client: Memorial Sloan Kettering Cancer Center 7/99 – 7/02), New York, NY Provided level I - III Desktop and Network weekend support. This included desktop, application, printers, servers, cabling, LAN and Active Directory tasks. Restored machines in CCU/ICU's, restoring service in life or death conditions. Analyzed print/file sharing, DHCP and WINS concerns in help desk environment. Diagnosed and resolved user VPN issues via phone and in-person. Supported 8000+ machines within team structure. • Saved the company approximately $42,000 in consultant time and speed of resolution, and over $250,000 in lost revenue due to trading losses at the client site. • Servers: Netware 4, Windows NT 4/2000, Solaris 7, Workstations: 95, NT 4/2000, MacOS 8-10 RH Linux 7. Groupware: CCMail/Openmail. Deployed NT/2000/XP desktops within the live environment. This saved the client over $50,000 in lost productivity, as well as preventing the loss of life. Senior Customer Engineer (Client: Guardian Life Insurance Co. 8/98 – 7/99), New York, NY Led team of 8-12 technicians to migrate 2,400 workstations from various operating systems to NT and from Token Ring to 100BaseTX. Migrated systems from one location to another in a single night for respective departments. This saved the company $125,000 in lost work, and productivity gains by consolidating systems to a single set of applications. Resolved Level II and III problems in workstation, server, network and remote access scenarios. Servers: NT 3.5/4, OS/2 workstations: MSDOS, OS/2, Win 3.1/95 NT 3.51 Groupware: Notes 4/5 Responsible for NT and LAN Manager servers, along with mixed desktops, Ethernet and Token Ring topologies. Worked swiftly and independently to respond to user problems at remote sites including trading floors and legal departments. This saved the company approximately $42,000 in consultant time and speed of resolution, and over $250,000 in lost revenue due to trading losses at the client site.

What they like about Siemens Business Services :

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Active Directory, Windows 2008, Windows 2003, Linux, Exchange, SQL, IIS, Sharepoint, Cluster, NLB, Security, CRM, AutoCAD, MRTG, Powershell, Java, C-Sharp

Skills

These are some of the questions we asked our climbers about their experiences with Siemens Business Services :