Tech Insights/United Business Media Work Values

Daily Duties at Tech Insights/United Business Media:

Director, eLearning and VirtuaLabs Oversee P&L, operations, and 9 team members (3 managers, ~ 5 contractors, and 1 development vendor) for the eLearning and technically-oriented VirtuaLabs offerings. Develop and implement strategies to increase revenues, market penetration, quality, and customer service levels. Ensure alignment with schedule, revenue, cost, and business development objectives; report to senior management. Collaborate with sales function to maintain pipelines and close deals, including the preparation and delivery of sales demonstrations. Cultivate strong client relationships and confer throughout project cycles on client web solutions. • Achieved a substantial business turnaround, reversing a 40% YOY revenue decrease (with projected further declines) and generating revenues 28% higher than anticipated (with additional growth in 2009 forecast); established relationships with new customers through enhanced positioning, optimized service to new / existing customers, and created plans to penetrate new markets and build new partnerships going forward. • Reduced the VirtuaLabs product development group’s costs and cycle time ~ 50% by assembling a high-morale engineering team (improving quality and customer relations) and by leveraging project management techniques and documentation processes to bolster efficiency. • Opened a new revenue stream by devising the innovative Rapid-eLearning course; product’s lower cost and compressed sales cycle (from several months down to 1) enabled entry into the mid-sized and small semiconductor company market. • Spearheaded successful migration of the VirtuaLabs operation and a $2M data center to a new location; maximized systems availability in coordination with customers and internal IT function.

What they like about Tech Insights/United Business Media:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Product Management, Web 2.0, New Media, Client Relations, Project Management, Vendor Relations, Consultative Sales, New Product Development, Team Leadership, Outsourcing, Brand Management, Strategic Planning, New Business Development, International Business, Marketing

Skills

These are some of the questions we asked our climbers about their experiences with Tech Insights/United Business Media: