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Cummins Inc Work Values
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Daily Duties at Cummins Inc:
Customer Excellence Manager Implemented systems in USA, Asia, Latin America, India, and Europe that produced operational improvements, organizational change, increased customer satisfaction, and enhanced profitability. Deployed Six Sigma DMAIC Project which increased customer satisfaction survey response rate by 30 percent, which enhanced service delivery throughout all dimensions of the company. Developed and Managed Customer Satisfaction Metrics, identifying short and long term business unit needs and developed a sourcing approach designed to deliver the desired results. Created and maintained an extensive database of customer satisfaction survey results and communicated results with recommendations to management. Achieved high degree of customer satisfaction by connecting with customers; helped customers attain achievable development plans, and project outcomes, ensuring success with difficult projects. Implemented global cross-functional customer satisfaction survey process for all Cummins Business Services. Provided customer service and developed excellent rapport with Global Service Leaders regionally.
What they like about Cummins Inc:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Tags
Six Sigma, Project Management, Java, Visual Basics, Detail Oriented, Organized, Driven, HTML, MS Office, Business Objects, MS Access, Perl, SQL Server, Crystal Reports, MySQL
Skills
Information about Cummins Inc
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $72,000
These are some of the questions we asked our climbers about their experiences with Cummins Inc:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
