L'occitane, Inc & Oliviers & Co. Work Values

Daily Duties at L'occitane, Inc & Oliviers & Co.:

• Managed 4 locations in the Los Angeles Market, with the responsibly for the selection, training, scheduling, coaching and evaluation of each stores sales team. • Acquired comprehensive product knowledge of the entire brand. • Advised and assisted customers with their choices of products for themselves and for gifts. • Maintained floor presentation standards and implemented Visual Merchandising plans. • Maintained coaching logs, helped associates refine selling techniques, and demanded a strong service orientation and that the highest standards in customer service be maintained at all times. • Directly responsible for allocated staffing/scheduling budgets and oversaw payroll/non-payroll expense controls. • Adhered to shortage prevention guidelines, working with planners to achieve appropriate stock levels to meet sales. • Developed a "Preferred Customer Registry" for follow-up phone calls, product launches, and exclusive events. • Established relationships within the entertainment community to use our product for major events / gift bags.

What they like about L'occitane, Inc & Oliviers & Co.:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Management, Sales, Leader, Trainer, Coach, Successful, Goal Oriented, Motivator, Customer Service

Skills

These are some of the questions we asked our climbers about their experiences with L'occitane, Inc & Oliviers & Co.: