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Home Shopping Network Work Values

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Daily Duties at Home Shopping Network:

Responsible for leading, coaching, and developing a team of 30 –35 customer care professionals to deliver quality focused interactions with our customers.• Supervises and coordinates daily activities of representatives engaged in delivering excellent customer service and promoting and selling products.• Builds effective teams and promotes teamwork through consistent interaction.• Monitors the representative’s behaviors and provides constructive feedback to improve performance.• Interprets statistics reported for AHT, availability, productivity, quality, etc, and determine how they relate to the business.• Complete and administer PEP’s for all direct reports in a timely manner.


What they like about Home Shopping Network:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.



Skills

Information about Home Shopping Network


Company Rank: Not Available

Average length of employment : 24 years

Average salary of employees: $45,000

These are some of the questions we asked our climbers about their experiences with Home Shopping Network:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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