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Nortel Networks Work Values
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Daily Duties at Nortel Networks:
1999 - 2008 - Owned, administered, and Project Manager for multiple 24/7 technical support Call Center infrastructures with skillset call routing. 24/7 emergency support. Reporting. Prime Administrator for Clarify Business Management tool. Infrastructures included: CSK, Option 81, Contact Center, SCCS, Call Pilot, Meridian Mail, IVR, CCR. 1997 - 1999 - Customer instruction of technical courses meeting stated course objectives on Nortel premises and Customer sites. Provided technical assistance for the development and modification of courses, support materials, and Certification tests.
What they like about Nortel Networks:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Nortel, Meridian, CS1K, Enterprise Voice, Contact Center, Symposium, Call Center, Customer Service, Voicemail, Call Pilot, Meridian Mail, Programmer, Administrator, ACD, telecom, CSAM, CTI, Project Manager, Communications Server
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , customer satisfaction, Loyalty/Dedication, Team Member
Information about Nortel Networks
Company Rank: 4.0 out of 5
Average length of employment : 11 years
Average salary of employees: $67,158
These are some of the questions we asked our climbers about their experiences with Nortel Networks:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
