Xl Global Services Work Values

Daily Duties at Xl Global Services:

Technical Specialist:responsibilities included liaison between local/long distance carriers, ordering telephone services, coordinate and supervise the provisioning and installation of circuits/lines pertaining to voice/data for startups, relocation and consolidation of companies throughout the US. . Developed training documentation for end users reference on the features of Nortel phones and Call Express voice mail systems. . Handled upgrades of desktop telephone and Videoconferencing equipment throughout the US. . Coordinated and administered videoconferencing of point to point and three or more location conferences. Accomplishments • Collaborated and supervised the US Corporate headquarters of +250 User’s telephone services and communication hardware and confirmed that the services were fully functional before opening day. • Negotiated the procurement of 300+ phones, reconfigured, installed and trained personnel which saved significant maintenance costs. • Addressed a local carrier overcharge, provided accurate validation of incorrect charges, and received credit for incorrect billings totaling $60K. handling day-to-day telecom responsibilities which included all service requests/issues on the Nortel phone systems, Call Express voice mail systems, coordinating videoconferences, procuring telecom/data

What they like about Xl Global Services:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

wireless device coordinator, telecom administrator, IT coordinator, Vendor Relationships Coordinator

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Teamwork

These are some of the questions we asked our climbers about their experiences with Xl Global Services: