Earthlink, Inc. Work Values

Daily Duties at Earthlink, Inc.:

Customer Service Representative in a very busy call center: ? Received customer calls regarding billing, account and product questions ? Received 'escalated' calls from dissatisfied external customers ? Maintained a personable and diplomatic attitude with customers via telephone ? Utilized and honed skills in complaint resolution ? Acted as supervisor when supervisor was unavailable

What they like about Earthlink, Inc.:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Outlook Express, Microsoft Powerpoint, Microsoft Publisher, Vantive, FoxPro, Internet Explorer, Mozilla firefox, Animation Shop 3, Adobe Reader, Photoshop CS3, Analytical Skills, Telephone Skills, Customer Service, Accountability, Call Center, Technical Support, Flexibility, Interpersonal Skills, Leadership, Management, Multi-Tasking, Project Management, Research Skills, Verbal Communication Skills, Written Communication Skills, Complaint Resolution, Problem Solving Skills, Time Management, Follow Up and Follow Through, Meet Deadlines, Record Organization and Management, Creativity, Detail Oriented, Clerical, Windows XP

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Earthlink, Inc.: