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Cisco Systems Ucc Sos Hte Work Values
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Daily Duties at Cisco Systems Ucc Sos Hte:
Handle few critical issues with a selected group of Service Providers working in a global team of senior support engineers(Sprint, Comcast, Cox, CWC, BT, AT&T, MTC Saudi Arabia)
What they like about Cisco Systems Ucc Sos Hte:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
IPCC, Cisco, IP Telephony, VOIP, Microsoft, Application support, SS7, Telco, SIP, H323, SQL, ICM, Unified Communication, CTI
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Crisis Management, Customer Support, Networking, People Management, Project Maangement, Process Management, Quality Management, Multicultural Skills, Working global, VOIP, Unified Communication and Contact Center, Microsoft, Applications support, ITIL, SS7, SIP, IPCC, Web 1.0, Web 2.0, SQL
Information about Cisco Systems Ucc Sos Hte
Company Rank: 4.0 out of 5
Average length of employment : 18 years
Average salary of employees: $130,000
These are some of the questions we asked our climbers about their experiences with Cisco Systems Ucc Sos Hte:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers' Joblogs at Cisco Systems Ucc Sos Hte:
Multitasking
- ImproveHoning my financial skills as requested by my MBOs with a group of selected trainings on this subject.
Working on my leadership skills with a group of selected readings on this topic.
- Maintain
Keep focus on the day by day escalations.
Follow on the group progress both in the technical and staffing capabilities.
Offered as a technical trainer to a side organisation(consulting group).
Doing brown bags with Project Managers group.
- Discover
Self work on new software releases.
Work in a cross functional role on new software releases for the Contact Center BU - Educational track/SIP track/Added features track(SME role)
Work as a BDM to sell our group services in EMEA
SPCM
Still midway on the Standford Advanced Project Management classes and certification, I suspect it will take another year to complete.Wondering if the certificate will be so pretty looking like the one received from the Washington State University. Planning on taking the PMP in June.
