Royal Caribbean Cruises Ltd. Work Values

Daily Duties at Royal Caribbean Cruises Ltd.:

• Duties include taking inbound and making outbound calls to service group reservations. Taking multiple payments and attaching them to the correct reservations. Balancing payments and processing refunds. In charge of booking onboard functions and being the Travel Partners point of contact with the Shipboard Staff. Working to resolve pre and post cruise issues to my best ability, and offering compensation when necessary. Presenting friendly and courteous customer service at all times.

What they like about Royal Caribbean Cruises Ltd.:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Customer Service, Receptionist

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Typing, Computers

These are some of the questions we asked our climbers about their experiences with Royal Caribbean Cruises Ltd.: