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At&T Work Values

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Daily Duties at At&T:

• Analyze and solve technical issues using problem-solving skills • Conduct analysis and trouble shooting via telephone for customers. (FTTN,FTTP) High Speed Internet & IPTV services • Work in Windows and Macintosh Operating system • Demonstrate excellent customer service skills while identifying and acting on customer problems • Demonstrate excellent written and oral communication skills • Troubleshoot and restore customer internet service professionally with outside vendors and affiliated groups. • Remain knowledgeable of service offerings, current industry products and technology • Internet protocols; LAN/WAN Expertise • Understand Internet Networking or A+, Network+, M • Knowledge of E-mail protocols and DNS


What they like about At&T:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.



Information about At&T


Company Rank: 3.0 out of 5

Average length of employment : 1 year

Average salary of employees: $39,000

These are some of the questions we asked our climbers about their experiences with At&T:

05|
Were your performance expectations clearly communicated?

4.0

Were you recognized for meeting or exceeding expectations?

4.0

Did you feel like your personal contribution was important?

4.0

Was your career path clearly outlined and discussed?

3.0


03|
I would recommend this as a place of employment.
2.0
I believe in the purpose of this organization.
2.0
I would work for this organization again.
3.0
I feel employees are fairly compensated.
2.0




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