Aradiant Work Values

Daily Duties at Aradiant:

Assistant Customer Care iGuide Supervisor / iGuide Level I - Customer Service Representative

• Provide assistance to supervisor in support of business objectives including:
  • Remedial training
  • Providing quality control support
  • Managing the work schedule in the supervisor’s absence
  • Enforcement of the company’s policies and procedures
  • Managing escalated calls to provide optimum customer service

• Excellent customer service

• Input of new customer information into system

  Basic computer trouble-shooting

• Technical assistance with the Internet

• Respond promptly, professionally and effectively to customer issues through multiple communication channels

• Maintain the security of all transactions

• Maintain productivity standards in the course of managing consumer contacts

• Maintain up-to-date working knowledge of internal systems and procedures for all customers

• Provide information about daily operations to supervisors

• Perform special projects as assigned by Management

What they like about Aradiant:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Customer Service, Training, Organization, Dictation, Inventory Control

These are some of the questions we asked our climbers about their experiences with Aradiant: