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Aradiant Work Values
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Daily Duties at Aradiant:
Assistant Customer Care iGuide Supervisor / iGuide Level I - Customer Service Representative
- Provide assistance to supervisor in support of business objectives including:
• Remedial training
• Providing quality control support
• Managing the work schedule in the supervisor’s absence
• Enforcement of the company’s policies and procedures
• Managing escalated calls to provide optimum customer service - Excellent customer service
- Input of new customer information into system
Basic computer trouble-shooting
- Technical assistance with the Internet
- Respond promptly, professionally and effectively to customer issues through multiple communication channels
- Maintain the security of all transactions
- Maintain productivity standards in the course of managing consumer contacts
- Maintain up-to-date working knowledge of internal systems and procedures for all customers
- Provide information about daily operations to supervisors
- Perform special projects as assigned by Management
What they like about Aradiant:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Customer Service, Training, Organization, Dictation, Inventory Control
Information about Aradiant
Company Rank: 3.0 out of 5
Average length of employment : 2 years
Average salary of employees: $31,200
These are some of the questions we asked our climbers about their experiences with Aradiant:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 2.0 | |
| I feel employees are fairly compensated. | 1.0 |
