Newgen Results Corporation Work Values

Daily Duties at Newgen Results Corporation:

Customer Service Administrative Assistant / Sales Channel Administrative Assistant

• Receive and process e-mails, faxes and mail

• Log incoming communications to be distributed

• Process account changes in the database

• Create, maintain and update training information as needed

• Train agents on processes

• Verify client information and resolve any problems that arise

• File communications and documents

• Customer Service

• Process reports to track number of calls received during a certain time period and the disposition of those calls

• Make mystery calls to dealerships as a customer buying a vehicle to be used in a meetings with a dealership to compare handling of calls between their staff and our own call center

• Create documents for training material

• Reference lists for agents

• Complete special projects requested

• Maintain up to date information on the business

What they like about Newgen Results Corporation:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Customer Service, Training, Organization, Dictation, Inventory Control

These are some of the questions we asked our climbers about their experiences with Newgen Results Corporation: