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Star Tek, Inc. Work Values
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Daily Duties at Star Tek, Inc.:
Duties include, but are not limited to; Assist with training and implementation of seven-week training program for our client, T-Mobile; Train, mentor and supervise up to 25 people; Liaison between the departments of Training and Human Resources; Communicate with customers and students in order to respond to billing questions; resolve service concerns; provide rate and programming information; initiate upgrade of current service; or sell new services on the phone multiple times daily; Explain customer billing in detail to give customers a clear understanding of charges; Research status of service calls in order to resolve customer complaints; Research misapplied payments, mail requests, billing and service adjustments; Assist customers and students with minor technical difficulties and equipment problems over the telephone in order to reduce service calls and improve customer satisfaction; Meet or exceed departmental telephone response standards to maintain NCTA and FCC requirements; Perform other duties as assigned
What they like about Star Tek, Inc.:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Skills
Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Sales Force Automation, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership
Information about Star Tek, Inc.
Company Rank: 5.0 out of 5
Average length of employment : 1 year
Average salary of employees: $27,000
These are some of the questions we asked our climbers about their experiences with Star Tek, Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
