Allan Gray Ltd Work Values

Daily Duties at Allan Gray Ltd:

BUSINESS SYSTEMS ANALYST JUN 2007 TO CURRENT § Lead interviews and discussions to clarify and understand operational requirements § Design and documenting processes and workflows § Translate requirements into functional specifications § Brief and work with software development teams § Develop testing plans and scripts § Drive the testing process and manage defects/issues to resolution § Provide support to the IT operations teams in implementing solutions into the production environment § Resolution of issues discovered in the operational environment RETAIL LIFE & RETIREMENT - QUERY RESOLUTION FEB 2006 TO MAY 2007 § Due to various factors, a query team has been created to effectively combat errors arising from system failures or human errors. § A full investigation is done per query, as to where the error originates from and why it occurred. § Clients / Brokers have to be contacted, to discuss correction strategies. § Costs to backdate calculations are produced for financial errors. § Reconciliation of statements, where incorrect transactions have taken place. Often dating months back. § Calculating correct Living annuities, in terms of anniversary dates, directives, gross and tax amounts. § Query will be looked at and dealt with from every angle, ensuring no future errors. § End to end processing of correctional transactions on investment system (Flexcube). § Creating apology letters and updated statements, often doing a full analysis of statements, to provide full and thorough feedback to clients. CLIENT SERVICES CONSULTANT APR 2005 TO JAN 2006 § Receive calls via the toll share-line and see walk-in clients with regards to new business, ad hoc deposits, switches, redemptions, deceased estates, transfers and queries for the following investments: Domestic Unit Trusts; Offshore Mutual Funds; Individual Retirement Products; Endowment Products § Process month end statements § Supply marketing material via various Media forms to all interested parties § Respond to emails received via Allan Gray Website § Database updates and information maintenance

What they like about Allan Gray Ltd:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

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Business, Pricing

Skills

These are some of the questions we asked our climbers about their experiences with Allan Gray Ltd: