Interested in finding more jobs in Las Vegas, NV? Click Here to create a Climber profile today!
Clientlogic/Sitel Corporation Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Clientlogic/Sitel Corporation:
TECHNICAL SUPPORT/CUSTOMER SERVICE AGENT FOR DIRECTV SPECIALIZING IN WORKING WITH OUR MANY CUSTOMERS ACROSS THE COUNTRY. JOB DUTIES INCLUDED ASSISTING CUSTOMERS WITH BILLING AND ACCOUNT MANAGEMENT AS WELL AS DOING EVERYTHING FROM ACTIVATIONS, TAKING PAYMENTS,EDUCATING CUSTOMERS ON OUR VARIOUS PROGRAMMING PACKAGES AND HOW TO NAVIGATE THRU OUR ONLINE WEBSITE. MINOR TECHNICAL SUPPORT AS WELL AS ADVANCED TECHNICAL SUPPORT ON OUR STANDARD EQUIPMENT ALONG WITH VAST KNOWLEDGE OF OUR ADVANCED EQUIPMENT SUCH AS OUR HD EQUIPMENT. I WALK CUSTOMERS THRU TROUBLESHOOTING STEPS AS NEEDED ALSO PLACED ORDERS ON NEW AND REPLACEMENT EQUIPMENT. EDUCATED CUSTOMERS ON THE UNDERSTANDING ON HOW TO USE OR EQUIPMENT AND IF NEEDED HOW TO REALIGN THEIR DISH. I SET UP APPOINMENTS FOR FIRST TIME INSTALLATIONS ALSO SET UP SERVICE CALLS FOR CUSTOMERS WHO HAVE TECHNICAL ISSUES THAT CANNOT BE RESOLVED VIA THE PHONE.OTHER DUTIES CONSISTED OF UP-SELLING FOR SOME OF OUR MAJOR CLIENTS SUCH AS STARZ/HBO ETC.
What they like about Clientlogic/Sitel Corporation:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Skills
Information about Clientlogic/Sitel Corporation
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $1,000
These are some of the questions we asked our climbers about their experiences with Clientlogic/Sitel Corporation:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
