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Bellsoouth Telecommunications Work Values
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Daily Duties at Bellsoouth Telecommunications:
Business Repair Center (BRC)/Work Management Center (WMC) *High Volume Call Center Customer Service Assistant/Instructor *Supervisor’s and Manager’s Relief as Needed *Zenith Call Center Training Supervisor of 100 Employees *New Employee’s Orientation *Single Sign-On Computer System Administrator *Trouble Analysis Facilitation Input (TAFI) Training Instructor *Handled and Resolved Public Service Commission (PSC) Complaints *Resolved Customer’s Escalation Issues with Telephone and Service Orders *Customer Service Advocate Specialist *Department Customer Service Team Lead *Demonstrations of TAFI Computer for Corporate Team Meeting Southern Bell Telephone Atlanta, GA January 31, 1975 – September 1994 Frame Attendant/Inside Plant in various Central Offices in Georgia Daily accessed various databases to decipher and handle the daily work load. Reviewed, connected, and disconnected, suspended, restored telephone service and service orders per company guidelines and daily work load. Assisted field technicians, supervisors, RCMAG, translations, and other departments as needed to complete inside plant operations
What they like about Bellsoouth Telecommunications:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Management, Human Resources Manager, Researcher, Administrative, Consultant, Telecommunicatons, Customer Service Manager, High Volume Call Center Manager
Information about Bellsoouth Telecommunications
Company Rank: 3.0 out of 5
Average length of employment : 31 years
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Bellsoouth Telecommunications:
| 05| | ||
| Were your performance expectations clearly communicated? | 3.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 0.0 |
