Bellsoouth Telecommunications Work Values

Daily Duties at Bellsoouth Telecommunications:

Business Repair Center (BRC)/Work Management Center (WMC) *High Volume Call Center Customer Service Assistant/Instructor *Supervisor’s and Manager’s Relief as Needed *Zenith Call Center Training Supervisor of 100 Employees *New Employee’s Orientation *Single Sign-On Computer System Administrator *Trouble Analysis Facilitation Input (TAFI) Training Instructor *Handled and Resolved Public Service Commission (PSC) Complaints *Resolved Customer’s Escalation Issues with Telephone and Service Orders *Customer Service Advocate Specialist *Department Customer Service Team Lead *Demonstrations of TAFI Computer for Corporate Team Meeting Southern Bell Telephone Atlanta, GA January 31, 1975 – September 1994 Frame Attendant/Inside Plant in various Central Offices in Georgia Daily accessed various databases to decipher and handle the daily work load. Reviewed, connected, and disconnected, suspended, restored telephone service and service orders per company guidelines and daily work load. Assisted field technicians, supervisors, RCMAG, translations, and other departments as needed to complete inside plant operations

What they like about Bellsoouth Telecommunications:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Management, Human Resources Manager, Researcher, Administrative, Consultant, Telecommunicatons, Customer Service Manager, High Volume Call Center Manager

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Leadership

These are some of the questions we asked our climbers about their experiences with Bellsoouth Telecommunications: