Bellsoouth Telecommunications Work Values

Daily Duties at Bellsoouth Telecommunications:

Business Repair Center (BRC)/Work Management Center (WMC) *High Volume Call Center Customer Service Assistant/Instructor *Supervisor’s and Manager’s Relief as Needed *Zenith Call Center Training Supervisor of 100 Employees *New Employee’s Orientation *Single Sign-On Computer System Administrator *Trouble Analysis Facilitation Input (TAFI) Training Instructor *Handled and Resolved Public Service Commission (PSC) Complaints *Resolved Customer’s Escalation Issues with Telephone and Service Orders *Customer Service Advocate Specialist *Department Customer Service Team Lead *Demonstrations of TAFI Computer for Corporate Team Meeting Southern Bell Telephone Atlanta, GA January 31, 1975 – September 1994 Frame Attendant/Inside Plant in various Central Offices in Georgia Daily accessed various databases to decipher and handle the daily work load. Reviewed, connected, and disconnected, suspended, restored telephone service and service orders per company guidelines and daily work load. Assisted field technicians, supervisors, RCMAG, translations, and other departments as needed to complete inside plant operations

What they like about Bellsoouth Telecommunications:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Management, Human Resources Manager, Researcher, Administrative, Consultant, Telecommunicatons, Customer Service Manager, High Volume Call Center Manager

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Leadership

These are some of the questions we asked our climbers about their experiences with Bellsoouth Telecommunications: