Sprit Cruises Work Values

Daily Duties at Sprit Cruises:

Responsible for supervising day-to-day operations of a team of call center representatives *Improving customer satisfaction and increasing revenues *Training, coaching, monitoring employee performances. *Coach, motivate and develop representatives in a quota driven environment to help achieve maximum productivity levels *Motivates employees to improve performance and quality in a fast paced environment *Effectively communicate policies and procedures to ongoing and new staff *Developing performance improvement action plans to assist in decisions regarding counseling, disciplinary actions, or termination of employees *Provides first level escalation support

What they like about Sprit Cruises:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Sales

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Sprit Cruises: