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Colorado Springs Utilities Work Values

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Daily Duties at Colorado Springs Utilities:

October 2000 - present Develop and coordinate customized training using the ADDIE methodology (to assess, develop objectives and measurements, implement and continually evaluate). Assisted customers with billing questions by analyzing complex billing information. Advanced negotiation skills were necessary to make short and long-term payment arrangements on delinquent accounts. Provided adult education to inform and educate customers in our community about the many options we have to offer, from conservation to maintaining a budget. Translated and prepared documents in Spanish for the organization as a communication piece for our Spanish-speaking customers. Delivered presentations about the Fats, Oils, and Grease program to Spanish-speaking restaurant workers about the dangers of putting them down our drainage system. Revised business processes and policies Coached and mentored performance improvement opportunities to employees in the Customer Care Department.


What they like about Colorado Springs Utilities:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.



Skills

Information about Colorado Springs Utilities


Company Rank: 4.0 out of 5

Average length of employment : 27 years

Average salary of employees: $64,000

These are some of the questions we asked our climbers about their experiences with Colorado Springs Utilities:

05|
Were your performance expectations clearly communicated?

4.0

Were you recognized for meeting or exceeding expectations?

4.0

Did you feel like your personal contribution was important?

4.0

Was your career path clearly outlined and discussed?

4.0


03|
I would recommend this as a place of employment.
3.0
I believe in the purpose of this organization.
3.0
I would work for this organization again.
3.0
I feel employees are fairly compensated.
3.0




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