Acs Inc. Work Values

Daily Duties at Acs Inc. :

Responsible for responding to telephone inquiries and complaints using standard scripts and procedures; gathering information; researching/resolving inquiries and logs customer calls; communicating appropriate options for resolution in a timely manner; informing customers about services available and assesses customer needs; providing functional guidance, training and assistance to lower level staff; monitoring priority of calls and shifts escalated calls to assure resolution to problems; preparing standard reports to track workload, response time and quality of input; assisting in planning and implementing department goals; making recommendations to management to improve efficiency and effectiveness

What they like about Acs Inc. :

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

customer service rep

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Leadership

These are some of the questions we asked our climbers about their experiences with Acs Inc. :