State Farm Insurance Company Work Values

Daily Duties at State Farm Insurance Company:

•Assisted with the implementation and training of a new computer system with agency force and departments. •Provided exceptional customer service through the convenience of a monthly/pre-authorized checking/quarterly/annual or semiannual billing department. •Explained billing notices, diagnosed and resolved problems related to accounts. •Prepared account breakdown memo/letters and other original correspondence with minimal assistance. •Analyzed and critiqued the feasibility and content of general memos, procedural changes, and other general concerns as requested by management and provided feedback. •Navigated and used many applicable unique systems requiring use of multiple sessions and screens simultaneously to respond to internal/external customer inquires. •Assisted others associates with calls they were having difficulties getting resolved.

What they like about State Farm Insurance Company:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Administrative, Office Manager, Coordinator

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with State Farm Insurance Company: