Thompson Prometric Work Values

Daily Duties at Thompson Prometric:

Answers telephones and responds to Provider questions regarding their Medical Assistance Claims. Record call on account history record with results of the sessions that was provided by member Initiates required confirmation without direct supervision. Researches customer inquiries and responds to appropriate parties in a timely manner. Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication. Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Process mental Health Claims sent in via fax, mail, Internet. Inform Providers of check status, payment dates, denial letters, and denied claims.

What they like about Thompson Prometric:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Customer Service

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions

These are some of the questions we asked our climbers about their experiences with Thompson Prometric: