Computer Merchant Work Values

Daily Duties at Computer Merchant:

Answers telephones and responds to Provider questions regarding their Medical Assistance Claims. Record call on account history record with results of the sessions that was provided by member Initiates required confirmation without direct supervision. Researches customer inquiries and responds to appropriate parties in a timely manner. Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication. Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Process mental Health Claims sent in via fax, mail, Internet. Inform Providers of check status, payment dates, denial letters, and denied claims.

What they like about Computer Merchant:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Customer Service

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions

These are some of the questions we asked our climbers about their experiences with Computer Merchant: