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Ymca Of The Usa Work Values
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Daily Duties at Ymca Of The Usa:
While functioning as a liaison between the general public, local YMCA’s and internal departments, assisted with management reporting, and tracking of customer needs and concerns. Supported both internal and external customers in a help desk/webmaster capacity while troubleshooting two internal websites and one external website while managing database updates as necessary. Highlights: -Created a customer service process for e-mail inquiries, including devising and maintaining templates for responses, resulting in an increased volume of e-mail inquiries from below 100 to over 300 daily. -Designed a process to efficiently respond to customer requests, internal and external, resulting in a reduced turnaround time of 24-48 business hours. -Managed customer inquiries and administered resolutions, including researching and resolving certification issues and providing referrals to local YMCAs or other external organizations. -Served as a contributing member to a cross-departmental training project.
What they like about Ymca Of The Usa:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Skills
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , sap, Professional/Office Skills, Office Management, Records Management, Database Administration, Spreadsheets/Reports, Event Management, Front-Desk Reception , Systems Orientated, Executive Support, Travel Coordination, Microsoft Office Products, Microsoft Windows
Information about Ymca Of The Usa
Company Rank: 4.0 out of 5
Average length of employment : 2 years
Average salary of employees: $34,002
These are some of the questions we asked our climbers about their experiences with Ymca Of The Usa:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 3.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 1.0 |
