British Telecom Work Values

Daily Duties at British Telecom:

? Responsible for over 100 financial customer accounts, billing and crediting their accounts in a timely and accurate manner to maintain customer satisfaction ? Preparation of between 10-30 new billing per day, checking for its readiness, making any queries to Client Site Analysts before submission to the manager for distribution ? Validation of over 500 billing lines per month to ensure billing quality before invoices are mailed to customers ? Maintain scanning and e-filing on our computer shared drive the client order form packages that contain their billing information ? Help with customer calls to resolve any issues they may have ? Promptly email every month over 50 clients their invoices and detailed information ? Communicate with internal departments dealing with sending or receiving completed projects we work closely on together

What they like about British Telecom:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Telecommunications, Billing Administrator, Customer Service, Financial

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Analytical

These are some of the questions we asked our climbers about their experiences with British Telecom: