Alaven Pharmaceutical Work Values

Daily Duties at Alaven Pharmaceutical :

Work in the Quality Assurance/Regulatory Affairs department. Job requires ability to communicate well with customers and contract manufacturers on a daily basis; to relay appropriate information to customers and report to regulatory agencies as needed. Job requires the ability to multi task, prioritize work load. Responsibilities include: -Handling all calls from customers related to medical information, including building and maintaining a medical information database to answer consumer’s questions related to product. -Handling all incoming product complaints, taking calls with customers to determine the nature of the complaint and coordinating the return of the defective product to the appropriate investigative department; Coordinating the investigation and communicating the results to the customer along with replacement product. -Quality review and release of incoming product. -Handling incoming adverse events reports, communicating the report to the appropriate safety agency and submitting the final report to the FDA. -Working with contractors to coordinate labeling and other product manufacturing related changes. -Product stability coordinator, including maintaining database of stability data for each product, sending product to appropriate manufacturer’s to be placed on stability, and coordinating the return of results. -Reviewing and revising company SOPs as requested by other departments. -Maintenance of the temperature/humidity monitoring logs for the warehouse used to store all finished product until shipment. -Archival and organization of all quality and regulatory affairs documentation. -Maintenance of documentation pertaining to the distribution of Controlled Substance and the export of those products outside of the U.S.

What they like about Alaven Pharmaceutical :

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Quality Assurance, Quality Control, Marketing, Customer Service

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Alaven Pharmaceutical :