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National Starch And Chemical Work Values
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Daily Duties at National Starch And Chemical:
• Research, analyze, and provide training for the Perfect Order Rate Team, a team designed to assist the Customer Service Department with reaching the goal of 99.8% (based on 1000 invoices) error-free order entry. • Meet 90% of proactive calling opportunities, with a stretch goal of 95%. • Meet conversion rate of calls into orders 12% of the time, with a stretch goal of 16%. • Clear unresolved shortages within 15 days of being reported. • Train new hires on procedures, software programs, telephone system, and report running. • Assist credit department with outstanding customer payments to resolve credit issues. • Process all material returns within 14 days of goods being issued. • Covered multiple phone lines to address customer needs, sales and technical concerns, and material issues. • Assisted three sales representatives and their customers to meet their Adhesive Material needs • Input orders into SAP system obtained via sales representatives, customer needs, and proactive calling • Collaborated with plants to ensure complete customer satisfaction with material needs. • Assisted Traffic Department with expedites, tracking of shipments, and freight charges. • Served as member of the Online Store Team to manage customer enrollments, assist with orders, update the store site, and troubleshoot Online Store issues.
What they like about National Starch And Chemical:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
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Information about National Starch And Chemical
Company Rank: 4.0 out of 5
Average length of employment : 19 years
Average salary of employees: $55,000
These are some of the questions we asked our climbers about their experiences with National Starch And Chemical:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 2.0 |
