Arnold's Factory Supplies Work Values

Daily Duties at Arnold's Factory Supplies:

Promoted within company as follows: Business Development Representative: 2003-2004 Assisted the President of company in establishing new position for strategic marketing program. Responsible for 5,000 accounts. Research customer base, qualify through need analysis, and transition small accounts into larger more profitable accounts to be turned over to Key Account Representative. Also responsible for 10 Key Accounts developed the prior year as their single source packaging solutions provider. Updated and maintained pricing on “packagetheplanet” website. Outside Sales Representative: 2001-2002 Performed in depth customer analysis, product research and implementation of recommended solutions. Negotiated contracts for products and service directly with clients. Coordinated manufacturing, shipping and administration to satisfy client needs. Reported to President of company on all sales activity and market trends. Assisted in forecasting and budgeting models. Maintained high service and contact levels with current clients. Inside Sales Representative: 1999-2001 Pioneered and established Inside Sales organization. Coordinated with Outside Sales Representative to efficiently handle contact management program (Outlook) to maximize company profits. Performed order entry, negotiated prices, researched and recommended products to solve customer needs. Negotiated delivery schedules and freight terms. Managed all aspects of customer satisfaction. Rewarded by the company with Sales-Team Of The Year Honors for achieving highest sales revenue, highest margin attainment, highest profit percentage and largest growth. Materials Manager: 1998-1999 Responsibilities included purchasing of all material for manufacturing, distribution and internal use. Coordinated all activities between Outside Sales, Administration and Shipping functions. Implemented inventory control system. Acted as Systems Administrator. Provided trouble shooting for customer service, payables and accounting problems. Negotiated prices on all materials, including freight. Attended manufacturing shows for new products and interacted with vendors to assure premium products at appropriate prices. Customer Service Manager: 1996-1998 In addition to interacting and assisting over 3,000 active customers, I hired, trained and supervised a staff of five. Wrote training manual and procedures manual for customer service. Assisted Sales Manager in establishing and exceeding sales goals and quotas. Customer Service: 1994-1996 Placed orders, negotiated prices, Assisted two Outside Sales Representatives with quotations and follow-up phone calls. Trained new sales hires on administrative functions, administrative policies and price books. Receptionist: 1994-1994 Answered telephone

What they like about Arnold's Factory Supplies:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Account Management, Customer Service

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Arnold's Factory Supplies: