At&T Fka Sbc Ohio Work Values

Daily Duties at At&T Fka Sbc Ohio:

Assisted customers with billing issues and sale of products, including cellular, Internet, long distance and satellite services for residential customers. I accessed multiple databases, retrieved and interpreted information while speaking with customer. I negotiated service order and installation requests. I quoted rates, adjustments and balances. I coordinated service arrangements, corrected billing, credit and service errors. I used consultative sales techniques and recommended appropriate products and services, obtained credit information and authorization. Investigated customer complaints, resolved and positioned AT&T formerly known as SBC, as the premier provider of choice. I utilized my customer service savvy, phone etiquette and listening skills, to gain a rapport with customers for total Customer Satisfaction.

What they like about At&T Fka Sbc Ohio:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Customer, Administrative, Secretary, Sales

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with At&T Fka Sbc Ohio: