At&T Fka Sbc Ohio Work Values

Daily Duties at At&T Fka Sbc Ohio:

Assisted customers with billing issues and sale of products, including cellular, Internet, long distance and satellite services for residential customers. I accessed multiple databases, retrieved and interpreted information while speaking with customer. I negotiated service order and installation requests. I quoted rates, adjustments and balances. I coordinated service arrangements, corrected billing, credit and service errors. I used consultative sales techniques and recommended appropriate products and services, obtained credit information and authorization. Investigated customer complaints, resolved and positioned AT&T formerly known as SBC, as the premier provider of choice. I utilized my customer service savvy, phone etiquette and listening skills, to gain a rapport with customers for total Customer Satisfaction.

What they like about At&T Fka Sbc Ohio:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Customer, Administrative, Secretary, Sales

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with At&T Fka Sbc Ohio: