Interested in finding more jobs in Atlanta, GA? Click Here to create a Climber profile today!
Sears Credit Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Sears Credit:
Managed the daily operations of outbound collections call center by monitoring the performance of collections and workforce representatives that collect debts for Sears, Regional Credit Card Center, that are 0-180 days past due. i handled customer scalations and executive complaints to ensure that customer service had not been compromised; yet still collecting on delinquent accounts. I monitored call volume to ensure proper accessibility service levels and schedule adherence. I developed and recommended methods to increase efficiency of skip- tracing and collections by 10% each month. I actively monitored skip-tracing and collection activities to ensure good customer locates and continued collections. I maintained a team C collection of $3M monthly from good locates and existing collection strategy. I managed collection department workforce associates (using IEX) to ensure accurate workload forecasting. I ensured that all associates adhere to FDCPA as mandated by federal law.
What they like about Sears Credit:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Skills
Information about Sears Credit
Company Rank: 5.0 out of 5
Average length of employment : 5 years
Average salary of employees: $30,000
These are some of the questions we asked our climbers about their experiences with Sears Credit:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
|
| Were you recognized for meeting or exceeding expectations? | 5.0 |
|
| Did you feel like your personal contribution was important? | 5.0 |
|
| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
