New Day Equity Work Values

Daily Duties at New Day Equity:

Maintained a professional and courteous interaction with the clients, employees and internal customers. On going coaching thru out the shift to motivate, maintain morale and create a positive environment. Produced and exceeded expected call volume and the retention of customers on a consistent basis. Participated in the strategic development of scripts for customer service. Monitoring and evaluating staff performance, giving appropriate feedback and ensuring adequate staffing levels to meet required call volumes. Handle a variety of functions to include HR functions of hiring, interviewing and dismissing, phones, supervised/trained employees, processed applications, independently performed extensive research in the telemarketing industry to effectively resolve problems, manage and train employees.

What they like about New Day Equity:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with New Day Equity: