Convergys Work Values

Daily Duties at Convergys:

Recruiting Associate, HR • To ensure that the staffing requirements are met and that the highest quality of applicants is maintained for administrative; professional; and management personnel. • Responsibilities include working with various clients/projects to assess their hiring needs; conducting initial interviews over the telephone as well as in person; attending various job fairs and visiting college campuses to recruit for the various clients/projects; reviewing applications and resumes and forwarding them in a timely manner to respective clients/projects; and determining recruiting strategies within budget. • Write and place employment advertisements with local newspapers, colleges, employment agencies, and state agencies. Post internal job openings. • Create and update local recruiting reports. • Provide initial screening interviews for non-exempt candidates. Receive, screen, and file incoming resumes. Conduct telephone interviews with prospective applicants. • Work with account managers to establish advertisement guidelines. Keep detailed records of employment advertisements and ensure accurate information for advertisements. • Work within given budgets by tracking recruiting expenses for cross-charging to various departments. • Attend and/or implement job fairs. • Work with internal account managers to enhance the level of service that the recruiter provides. • Work with internal HRIS systems. • Work with external agencies (television, radio, etc.) to produce and air recruiting commercials. Employee Relations Associate, HR • Position assists with interpreting; researching; and advising on policies; procedures; employee relations; turnover; and other HR related issues. • Support the employee relations staff with the development, administration, and management of employee relations functions. Serve as an information resource for management regarding routine employee relation issues. • Assist with solution development for solving employee relations issues. Provide Human Resources related guidance to management as needed, including informational articles, brochures, and policies. • Work with other members of Human Resources to develop materials that update and inform management on pertinent work force issues and concerns. Collect and summarize exit interviews for management review. • Assist with interpreting policies, regulations, and programs in a manner conducive to company goals. Assist with coordinating community events and programs such as United Way, Blood Drives, etc. Assist with coordinating programming efforts for specialized needs of division and departments. Research routine employee issues.

What they like about Convergys:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Human Resources, Human Resource Professional, Human Resources Generalist, Recruiting

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Convergys: