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Experian Work Values
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Daily Duties at Experian:
Professionally focused E mail Marketing; Customer Service/Fulfillment Team Member for SONY - INFOBEAT SUBSCRIBER SERVICES utilizing Experian ContactMail e mail delivery systens. Experian provides Technology Solutions enabling direct marketers to deliver permission based e mail marketing campaigns to their customers & prospects always with single or global subscriber opt out instructions. I provided successful, Global, World Class Customer Service - Proactive Empowerment and Streamlined Problem Resolution for a Nine Million Subscriber Base. Our team processed 70,000 -100,000 e mails per week.. SERVICE BUREAU: I provided detail oriented - meticulous Fulfillment, Customer Service & Administrative Support for 12 Domestic and International Client Account Managers. I consistently went the extra mile and kept subscribers, clients, account managers & upper management happy. Email Customer Service was expediently - effectively handled for 70+ corporate accounts - many large, with unique requirements and a daily - heavy incoming email volume. I additionally handled the multiple accounts of American Express, the company’s largest client. My accounts were Domestic and International - all with their own multiple newsletters, e marketing campaigns, subscribers and frequently changing preferences for processing/handling emails within prescribed time frames. Additional detailed client data compiled during the week from my accounts with Outlook, Excel and MS Word, was used to create weekly reports for my account managers and clients. I frequently backed up the receptionist - almost on a daily basis - assisting the Facilities Department, due to the company being very short staffed. I am team oriented. Fast Paced production environment. HEAVY daily Data Entry. Service Level Agreement adherence - organized - meticulous - detailed - priority setting on a daily basis.. Deadlines and 48 hour turn around Time Stamps.
What they like about Experian:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Information about Experian
Company Rank: 4.0 out of 5
Average length of employment : 2 years
Average salary of employees: $25,000
These are some of the questions we asked our climbers about their experiences with Experian:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 2.0 |
