Cme Group (Chicago Mercantile Exchange) Work Values

Daily Duties at Cme Group (Chicago Mercantile Exchange):

Managed a team of nine analysts with full accountability for the entire European shift operations. Areas of influence included risk mitigation, trade investigation, front and back end functionality, product development, service restoration, quality assurance, training and customer service. Played a key role in the acquisition of Swapstream and developed processes for maintaining operation support, as well as assisted in development of new IR Swap contract. Recommended and justified the need for the night shift to be more responsive to international markets. Developed and implemented improvements to the standard operating procedures (SOPs) to better serve international market participants through timely information distribution. Saved customers tens of thousands of dollars each year based upon market knowledge and diligent investigation. Processed thousands in liability claims annually for clients seeking to recoup losses due to system or department errors Identified, conducted preliminary investigation, and documented two high profile trading infractions that resulted in fines of over $100,000 Trained and mentored associates and team leaders to achieve personal and organizational goals while placing over 75% of staff in advanced and more visible roles developed a process checklist to hold staff accountable for their role in all processes that resulted in improved accuracy. Developed overnight team of analysts to assume various new roles such as error trade committee participation. Supported new markets as well as new surveillance tools. Developed a call management process to ensure high quality customer service.

What they like about Cme Group (Chicago Mercantile Exchange):

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Trade Support, Trading Support, Futures, Options, SWAP, Trader, Customer Service

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Futures, Options, Interest Rate Swaps, Equity Swaps, Credit Default Swaps, Corporate Bonds, Government Bonds, Foreign Exchange, Corporate Actions, FIX Protocol, Bloomberg, Reuters, GL Trader, X-Trader (Patsystems), Network (TCP/IP)

These are some of the questions we asked our climbers about their experiences with Cme Group (Chicago Mercantile Exchange):