Usaa Work Values

Daily Duties at Usaa:

• Participate in the development of company plans and programs as a strategic partner but particularly from the perspective of the impact on people and their performance. • Translate the strategic and tactical business plans into strategic and operational learning plans. • Evaluate and advise on the impact of long range planning of new programs/strategies and regulatory action as retention of the people resources of the company. • Develop career pathing strategies and implementation plans and programs to identify talent internally for positions of responsibility. • Develop and implement training for over 4,000 customer contact employees. • Direct annual plan while controlling costs against unplanned requirements. • Manage $1.2M budget and 19 direct reports.

What they like about Usaa:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Training, Customer Service, Learning

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Usaa: