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Vice President Customer Service Ellicott MD - 12+ years leadership within the Finance and Payment Industry

Solid management professional with deep experience leading Customer Service and Operations support functions driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency through continuous process improvemen...

Ideal Companies: Visa, Mastercard, American Express, EVO Payments International, Citi Bank, Bank of America, Capital One

Tags for this Online Resume: Leadership, Motivation, Process Improvement, Stategic Planning, Customer Experience, Quality of Service, Employee Engagement, Profit

Organizational Development Specialist - 15 Years of Experience - Near 70119

Over 15 years in people facing leadership roles and regularly recognized as a top performer highlight Evone’s ability to flexibly excel. As a seasoned senior level manager she understands how to lead through people and deliver excellent results. An expert in building human capital and improving performance outcomes, she is able to navigate targeted change management plans for maximum stakeholder buy in and accountability. ...

Ideal Companies: Google, Lucid, Nike, Ochsner, LSU Interim Hospital system

Tags for this Online Resume: Diversity and Inclusion, Human Resources, Training and Development, Staffing , mediator, On Boarding, Implementation , Continuous improvement, Leadership development, Management

Marketing - 20 Years of Experience - Near 19014

Accomplished and innovative Director of Digital Marketing with more than 20 years of strategic business-to-business experience in agency and corporate marketing. Provides vision and strategies to transform concepts into lucrative realties. Demonstrated operational management expertise, leading strategic marketing programs and product development for niche technology and services brand targeting global enterprises. Proven ...

Ideal Companies: Temple University

Tags for this Online Resume: Philadelphia, Demand Generation, Inbound Marketing, SEO SEM, Digital Marketing Analytics, Marketing Automation, Team development and leadership, Sales Enablement, Agile Implementation, Channel Marketing, Content Marketing, Digital Analytics, Public Relations, Branding, Client Relations, Digital Channels, Integrated Campaigns, Process Improvement, Internet Marketing, Social Media, Digital Advertising, Lead Generation, Email Marketing, Project Management, Strategic Planning

Enterprise BI Delivery Manager - 20 Years of Experience - Near 08807

Seeking Data Warehouse / Business Intelligence Delivery Manager (Technical Project Manager) role within industry or consulting. I live in New Jersey and am open to 100% travel, but not relocation

Ideal Companies: IBM, Capgemini, Accenture, Tata, TCS, Deloitte, Novartis, Johnson & Johnson, Fujitsu, Clarkston Consulting, Cognizant, Ernst & Young, HCL Axon, Honeywell, Infosys, KPMG, L&T InfoTech, PWC, SAP, Pfizer, Novartis, Sanofi, Verizon, AT&T

Tags for this Online Resume: Business Intelligence, SAP BW, Project Manager, Data Warehouse, Delivery Manager, Solutions Architect, Big Data

Sales Leader

Results driven Sales professional with proven ability to lead a national sales team driving increases in revenue and profit. Possess keen business acumen, skilled establishing and managing annual sales and expense budgets in line with corporate objectives. Highly sensitive to changing markets, able to quickly evaluate evolving customer needs, communicate trends to the organization and respond quickly with effective product...

Ideal Companies: Water treatment companies

Tags for this Online Resume: sales, Leader, Revenue, Profit, MBA, Trainer, Stategic, Plan, Coach, Recruit, Hire, Develop

Major Account Executive - 20 Years of Experience - Near undefined

Analytical, highly adaptable professional with extensive experience enhancing operations across enterprise. Expertise in leading profit-generating operations through strategic planning, increasing productivity levels, implementing technology solutions, and providing high-end customer service. Skilled in aligning end-user needs with long-term resolutions to complex challenges. Excellent at developing, deploying and evaluatin...

Tags for this Online Resume: VoIP, Call Center, Contact Center, PBX, SIP, IVR, Self Service, ACD, Unified Communications, Workforce Management, Quality Monitoring, Interactive Intelligence, Social Selling, Social Sales, Social Media, Customer Service, Customer Relationship, Customer Experience, Salesforce Administration, Seibel Sales, Seibel Call Center, Cisco ICM/UCCM Enterprise, Cisco IPCC Enterprise, Cisco IPCC Express, Cisco Customer Voice Portal, Cisco AVVID, Avaya G3R ECS/EAS, Avaya Aura Session Manager, Avaya Customer Interaction Suite, Avaya Modular Messenger, Nortel BCM, Nortel Call Pilot, NICE Systems, Aspect Solutions, Genesys Labs Framework CGE, Juniper Network Sales Associate, Juniper Network Sales Specialist, Witness Systems, Pegasystems, Blue Pumpkin, e911, vXML, Java, HTML, Visio, SQL, IEX, inContact, Davox, Microsoft MCSE, Sun Systems

Industrial Production Manager - 20 Years of Experience - Near 79938

General Business Practices / Process Improvement A results oriented professional with proven abilities in strategic planning, managing projects, and improving efficiency of operations, team building, and detailing project information to determine effective processes for operations. Able to Identify areas of strength and weakness and implement company policies, standards, changes in operations and systems to optimize produc...

Ideal Companies: Sumitomo, Toyota, Ford, Nissan, Delphi, GM

Tags for this Online Resume: Continous Improvement, TQM, APQP, 5S, Automotive, Manufacturing, Advance Maufacturing, SPC