18+ years domestic / international experience managing multi-site business / contact center operations that include: operational strategy KPI management process improvement quality programs customer experience (VoC / NPS / CSAT) training online help / self-service social media workforce management (capacity planning / forecasting scheduling intraday mgt and service level / staffing optimization) budget / P&L management IT /...
Tags for this Online Resume:
Forecasting, Budgeting, Customer Relationship Management, Financial, Financial Modeling, Modeling Experience, Operating Budget, Process Improvement, Software, Computer Telephony Integration (CTI), Operations, SaaS, Contact Center Operations, Client Implementations
To become a supervisor
Tags for this Online Resume:
Weapons, Desktop Computer, Microsoft, Microsoft Access, Microsoft Word, RFID, Safety Glasses, Scheduling, Web, Web Browser, doc, Department of corrections
Tags for this Online Resume:
Management, Project Management, Project Manager, Prime, Retail/Commercial, Scheduling, Construction, field supervision, Retail, Cardiopulmonary resuscitation (CPR)
SUMMARY Project Management * Researched and developed a new Accounting Department (as Project Manager) for Ford Motor Company's Tax Division, Dearborn, MI for Dealership Licensure throughout the U.S. * Experienced in Automotive & Manufacturing strategically planning, managing accounts, analyzing data, creating presentations, creating /managing databases on contracts at various General Motors (GM) facilities in MI * Knowledg...
Tags for this Online Resume:
Project Manager + Accountant, IT Project Manager, Junior Project Manager, Project Coordinator, Project Management, Project Manager, Accounting
Tags for this Online Resume:
Accounting, Filing, Process Improvement, Scheduling, Layout, Accounts Payable, Advertising, Bluetooth, CAD Tools, Cadence
SUMMARY OF QUALIFICATIONS: MANAGEMENT : * Supervises and leads 10-20 coworkers * Review and coordinate work schedules * Prioritize overall departmental work * Review, recommend and monitor divisional programs (quality assurance, training, safety, etc.) * Plan, direct, organize, schedule, and evaluate training programs to include emergency action plans * Assist, review, recommend, and monitor the implementation of policy sta...
Tags for this Online Resume:
SAN (Storage Area Network), Satellite, Satellites, Information Technology, IT Manager, Communications, Data Communications, Encryption, HUMINT, Intel
Tags for this Online Resume:
Management, Microsoft Outlook, Scheduling, SAP, Spanish Language, Administrative Assistant, Bilingual, Insurance, Project Management, Project Manager
Profile: https://www.linkedin.com/in/jorge-hernandez-652375a5/ ACCOMPLISHMENTS Since 1985 actively Involved with multiple phases of Automation and Control Processes using OEM manufacturers and applications related to machinery utilized in printing and packaging applications techniques. My professional history included extensive Electrical Controls with Field Service Engineering interacting with OEM projects, R&D, commission...
Tags for this Online Resume:
Services, Training, Automation, Siemens, Integrate, Layout, Legacy, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT
Summary of Experience Over 20 years of Restaurant Management experience from FOH to BOH to General Manager. I have managed Corporate Locations for Pizza Hut, KFC, and Jack in the Box Franchise operations for Costa Vida, Round Table, Coffee People and Hollywood Video as well as locally owned full service Restaurants: Coasters Grill and Catering and Salsa's Restaurant and Catering.
Tags for this Online Resume:
Scheduling, Bank Deposits, Deposits, Management, Outside Sales, Sales, Inventory, Video
& Skill I have managed the development of a new submarine launch Common Missile Compartment (CMC) program shared between the U.S. and U.K. submarine fleets. I helped to extend the Fleet Ballistic Missile (FBM) Trident II D5 Missile Avionics technology lifespan integrating multiple new technologies into the Trident II (D5) legacy platform and led the requirements development and test projects. Participated in the negotiation...
Tags for this Online Resume:
Documentation, Pricing, Avionics, Business Plan, D.O.D., Integrate, Legacy, Management, Program Management
Professional Summary: Accomplished professional with broad based experience in domestic and international marketing, advertising, and strategic planning non-profit management and fundraising individual and business income tax preparation. Retired from The Coca-Cola Company. RESPONSIBILITIES: H & R Block Tax Analyst Have broad experience in tax preparation and positive client service experience over the past 9 years. I have ...
Tags for this Online Resume:
Management, Advertising, Financial, Marketing Management, Planning, Product Development, Strategic Planning, Tax Preparation
