QUALIFICATIONS PROFILE Dynamic, detail-oriented, and customer-focused professional with experience in restaurant management, customer service, and staff and operation coordination. Equipped with excellent interpersonal skills in diplomatically supervising staff combined with strong planning and organizational skills. Adept at identifying specific needs of customers to provide exceptional service and ensure retention. Armed with outstanding teamwork, leadership, presentation, and communication aptitudes. AREAS OF EXPERTISE Restaurant Management Customer Service Cost and Budget Management Food and Beverage Personnel Recruitment and Training Problem Resolution Cross-functional Team Leadership Menu Development Strategic Planning

Highlights:

• Customer Service
• Scheduling
• Management
• Accounts Payable
• Accounts Receivable
• Budget Control
• Budgeting
• Inventory
• Payroll
• AR
• POS
• SQUIRREL
• Microsoft office
• Excel
• Training