Summary Licensed Dispensing Optician with 15 years experience in the optical field, as well as 20 years retail sales experience. Accountable Optician/ Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Accomplishments Three time recipient of CHAMPS (compliments have always made people smile) excellence in customer service award Store Manager of the Year First Runner Up 10 customer service award Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Verified that all merchandising standards were maintained on a daily basis. Opened and closed the store including counting cash opening and closing cash registers and creating staff assignments. Exceeded targeted sales goals by 5%.

Highlights:

• Customer Service
• Merchandising
• Retail
• Retail Sales
• Sales