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Jeremy S

Customer and continuous improvement focused quality professional who loves working with people and processes

Occupation:

Quality Manager

Location:

Minneapolis, MN

Education Level:

Master

Will Relocate:

YES

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Veteran quality professional with experience leading continuous improvement initiatives that have delighted clients and resulted in a reduction in customer complaints and rework for key programs. This has been achieved through the thoughtful and strategic development and implementation of data-driven processes. I emphasize extensive training, strategic planning and creating a culture of interdepartmental collaboration where required employee participation in process development means everyone assumes personal responsibility for quality, but management bears ultimate responsibility.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Quality Manager 11/2011 - Present
Rainforest Alliance Account Manager and Lead Auditor 3/2008 - 11/2011
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SCHOOL MAJOR YEAR DEGREE

University of Minnesota MS Natural Resources Science and Management 2007 Master Degree
St. John's University Biology 2000 Bachelor Degree
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TYPE TITLE URL DESCRIPTION

Book Six Sigma reference media url Reference site for Six Sigma tools.
Book America Society for Quality site media url I reference this site for QMS tools and advice.
Book Linkedin ISO 9001 Group media url I reference this site to keep up on the latest ISO 9001 developments.
Website Jeremy Steil media url Linkedin Profile

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Highlights:

Improving our processes and training on these updated process consistently leads to improvement in our employee performance, which leads to reduced spoilage and happier customers. Being present and active on the floor with the employees helps with ensuring the training sticks and helps with monitoring for verification of effectiveness. We have been many times called out by our most demanding customers for our high level of quality product and we take pride in knowing that the customers with the highest standards recognize the same in us.

Companies I like:

Medtronic, Amazon, Abbott, Kimberly Clark, Boston Scientific,

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In charge of managing the annual QMS audit plan and implementation, process audits, external audits, internal and external CAPA/CARs, creation, updating, training on and control of all QMS and department documents, responding to and completing customer regulatory requests and requirements, participate in customer onboarding, initiate and lead cross-functional teams in process improvement activities, collect and analyze metrics data and track to see whether facilities are meeting objectives, lead quality management meetings.
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